Privacy Policy

Last Updated: June 12, 2026

LUMA Recovery ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, share, and protect your information when you visit or buy from our website.

Information We Collect

Information you provide (name, email, phone, billing/shipping address, order details, account credentials, messages, marketing preferences) and information collected automatically (device/browser data, IP address, usage data, and cookies). Payments are processed securely by Shopify Payments and our payment partners; we do not store full card numbers.

How We Use It

To process and fulfill orders, provide support, send marketing emails (only if you opt in), improve our site and products, prevent fraud, and meet legal obligations.

How We Share It

We do not sell your personal information for money. We share it only with service providers (Shopify, payment processors, carriers, email/support tools), advertising partners (Meta, Google, TikTok, Pinterest) to deliver and measure ads, and authorities when required by law.

Cookies & Advertising

We use essential, analytics, and advertising cookies. Opt out of targeted ads via Meta, Google Ads Settings, or optout.aboutads.info. Most browsers let you refuse cookies.

Your US Privacy Rights

Depending on your state (including California, Virginia, Colorado, and others), you may have rights to access, correct, delete, and opt out of targeted advertising or "sharing" of personal information, plus non-discrimination for exercising them. Contact [support@lumarecovery.com] to make a request; we verify identity and respond within the time the law requires.

Data Security & Retention

We use SSL encryption and PCI-compliant processing. We retain order data per legal requirements and delete on request where permitted.

Children

Our site is not directed to anyone under 18, and we do not knowingly collect their data.

Contact

LUMA Recovery · [support@lumarecovery.com] · [Your Business Address]